Shipping & Returns
I currently use UPS and USPS for shipping orders within the United States. All orders ship within 7 business days (with the exception of fabric and wallpaper by the yard, and custom cushions). Those items are made or printed to order and ship within 4 weeks from your purchase date. Below is a breakdown of how each product is sent:
Swatches: USPS Priority Mail with tracking
Fabric by the Yard, and Wallpaper: UPS ground with tracking
Custom Cushions: USPS Priority Mail with tracking
If your package gets lost in transit, I will do everything I possibly can to assist you. I cannot be held responsible for packages once proof of delivery is generated. If your package requires a signature, I am not responsible for any charges incurred for refused packages, and/or packages requiring signatures that were not picked up from access points in a timely manner. In the case a package is refused and/or returned, the fees to re-ship the original package will be invoiced to the customer.
All orders shipped internationally are final sale.
At this time, we use USPS and/or DHL Express to ship all international orders. International Shipping fees are a flat rate of $50 for all orders under $250. Prior to purchasing orders above $250, please email firstname.lastname@example.org and I will be happy to give you a specific shipping quote based on your order and location.
Please note that for international orders, any taxes and duties due upon delivery are the sole responsibility of the purchaser.
All fabric by the yard and wallpaper are final sale. Please check all details of your order like measurements, dimensions, product features, and color choice prior to ordering. I place the highest importance on supplying all orders correctly, so be sure to inspect all fabric prior to cutting. No exchanges can be given once goods have been cut, treated or altered in any way.